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People-first product protection

Protection plans your customers actually use.

Earn more on the products you sell with protection plans your customers can count on. Clear coverage, affordable prices, and claims filed in 90 seconds or less.

Programs live across furniture

The protection partner behind great brands

Nanit logo
Interior Define logo
Breville logo
Burrow logo
Endy logo
Helix logo
Waterbox Aquariums logo
Jewelers of America logo
Valliani Jewelers logo
Clive Daniel Home logo
Roses Discount Stores logo
Big Lots logo
GoMobile Tires logo
Lovesac logo
Skullcandy logo
Reverb logo
Wine Enthusiast logo
90seconds

To file a claim online in the Mulberry AI claims chat, start to finish

24/7 availability

File claims online at any time of day and on any day of the year

0day wait

Plans start at purchase or delivery, with Mulberry picking up where the manufacturer warranty ends

100% custom

Built to your business, your price structure, and your strategy

Sell more protection plans

Cover more of what you already sell.

01
Coverage that fits your catalog
Choose coverage and term lengths to match the products you sell.
02
Keep selling after checkout
Let shoppers add a plan after their order, within the purchase window you choose.
03
Low prices, strong margin
Offer affordable plans that add margin to each sale.
Your catalog

Your Mulberry program

Tailored to the products you sell.

  • Coverage
  • Plan terms
  • Pricing
At checkout
After purchase

Built around the claim

Get help when something goes wrong.

Customers can file online, get help from our in-house team, and track their claim in their dashboard.

NOTICES THE ISSUE

Customer begins a claim

Customers tell us what happened and upload photos through our online claims chat, available 24/7.

90 SECONDS

Filing is done

The chat guides customers through the details needed to submit a claim.

NEXT

We review the claim

Our in-house team combines automated and human review to check claims and keep customers informed.

RESOLVED

We arrange the next step

Our nationwide repair network and claims team arrange a repair, replacement or credit for approved claims, based on the item and plan.

Why retailers partner with us

Why retailers choose Mulberry.

Give customers affordable coverage and an easy way to get help, while adding revenue to your business.

Customer order Products Mulberry protection Additional revenue
Revenue

Add revenue without adding inventory

Offer protection with eligible purchases. No inventory to buy, no reserves to fund, and no fees to launch or run your program.

CoverageClaimResolution Clear termsFile onlineGet support
Experience

Make it easy to get help

Clear terms, online claims, and support through the process. Give customers a protection experience that reflects well on your brand.

PlatformAPI Your storeMulberry
Integration

Works with your existing tools

Use our APIs or platform integrations for Shopify, BigCommerce, Salesforce Commerce Cloud, and more.

Offers at the right moment

Offer protection throughout the purchase.

Connect your catalog to Mulberry to offer the right protection for each product.

01
Offers across your store
Offer plans across product page, cart, checkout and confirmation.
02
Embedded protection
Build coverage into the price of every unit to add value and lift conversion.
03
Your platform, your rules
APIs and dedicated support for custom storefronts.
Shopify app BigCommerce Salesforce Commerce Cloud Custom & headless via API
Shopper smiling at her phone
Placement options

Choose where to offer coverage.

  1. 01
    DiscoverProduct page
  2. 02
    DecideCart & checkout
  3. 03
    Stay protectedPost-purchase, email & account

Flexible placement options, configured for your storefront and program.

What we cover

Coverage for the products you sell.

Each category has its own coverage. Here are a few examples.

See what else is covered

In our partners’ words

What partners say about working with us.

…providing customers with a simple, reliable way to protect the furniture they use every day.
Shawn NelsonFounder & CEO, Lovesac
…giving our customers peace of mind that their gear is covered, no extra hassle required.
Evin CatlettGlobal VP of eCommerce & Growth Marketing, Skullcandy
Partnering with Mulberry allows us to elevate our customer experience and deliver more than brand-name savings, offering lasting value through product protection that extends well beyond the purchase.
Lisa SeigiesPresident & CEO, Variety Wholesalers · Big Lots

For shoppers

Bought a plan, or thinking about one?

Everything a customer needs: what's covered, how claims work, and how to protect purchases from any store.

Customer unboxing headphones at home

Shopper home

Mulberry

Let's build your program

Tell us what you sell. We'll design the coverage around it.

Connect with our team to scope a program that fits your catalog, your margins and your customers.