The new way ecommerce brands offer product protection
Why Warranties Are Important to Ecommerce Customers

Why Warranties Are Important to Ecommerce Customers

When consumers shop online, particularly for expensive products, they need to feel confident...

Building a Warranty Claims Experience Your Customers Will Love
B2B,warranties,customer experience

Building a Warranty Claims Experience Your Customers Will Love

Filing claims on product protection plans has historically been frustrating for shoppers. Ask a...

How to Sell Product Protection Plans: 4 Factors to Consider
conversion optimization,B2B,warranties

How to Sell Product Protection Plans: 4 Factors to Consider

So you’re ready to offer protection plans for the products on your ecommerce website. Maybe...

How Ecommerce Leaders like Costco and Wayfair Build Long-Term Relationships with their Customers
warranties,customer experience

How Ecommerce Leaders like Costco and Wayfair Build Long-Term Relationships with their Customers

Building relationships with ecommerce shoppers has never been more difficult. Accelerated by...

5 Ways Ecommerce Retailers Can Compete and Win in the Amazon Era
B2B,warranties,customer experience

5 Ways Ecommerce Retailers Can Compete and Win in the Amazon Era

“The everything store”, Amazon, has reached new levels for what was already the third largest...

5 Misconceptions About Extended Warranties
B2B,warranties

5 Misconceptions About Extended Warranties

Extended warranty programs have gotten a bad reputation. Despite many changes in the industry,...

Extended Protection Plan vs. Manufacturer Warranty: What's the Difference?
B2C,warranties

Extended Protection Plan vs. Manufacturer Warranty: What's the Difference?

Product protection plans, manufacturer warranties, extended service contracts, limited...

Mulberry raises $10M Series A led by Pace Capital
mulberry news

Mulberry raises $10M Series A led by Pace Capital

We founded Mulberry with a vision for transforming the extended warranty experience for...

3 Ways to Improve Your Online Customer Journey Today
B2B,warranties,customer experience

3 Ways to Improve Your Online Customer Journey Today

Once customers become aware of your product or brand, the eCommerce customer journey begins. How...

Mulberry wins Better Business Bureau Accreditation
B2C,B2B,mulberry news,customer experience

Mulberry wins Better Business Bureau Accreditation

Mulberry was created because the legacy extended warranty industry has failed consumers. From...