Yes! The 1-year MulberryCare protection plan is completely free, with no deductibles or hidden fees. And there’s no surprise charge at the end of the year — if you get a free plan, your coverage simply ends at the end of that year. In fact, we don’t collect any payment information for the free plan, so there would be no way to get any surprise charges.
So why are we giving great protection away? The short answer is that we want product protection to be accessible for everyone! And we want to grow our customer base. To do that, we knew we’d have to offer a benefit that would bring amazing value for online shoppers.
The reality is that the actual cost to protect a product is not nearly as high as the prices you typically see online. In some cases, we’ve seen retailers charge up to 35% of the product price for a protection plan, but the actual insurer cost is a fraction of that.
Which means that if we at Mulberry want to give away protection plans for free, it’s a lot more affordable than you’d expect.