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Why you need an extended warranty for gaming consoles

person playing video games

Unfortunately, the teenagers using gaming consoles the most generally aren't worried about how wear and tear affects their favorite past-time, until their gaming system is rendered useless. If you've purchased a gaming console before, you know that the initial purchase isn't cheap nor is the repair or replacement when it breaks.

The importance of having an extended warranty for gaming consoles really speaks for itself. But in addition to accidental damage caused by the users, the smart technology built in to gaming consoles makes them even more prone to malfunctions, motherboard failures and other electronic issues. 

Considering how difficult it is to get your hands on the newest model gaming consoles these days, it’s important that you have measures in place to protect yourself and your investment. Even if you can afford to replace it, you may not be able to find one to purchase!

With an extended warranty like MulberryCare, you won't have to worry about repair or replacement. Let someone else handle it when your kid comes to complain that their gaming console isn't working. If you're happy that thing finally broke and they have to find something else to do, just don't tell them you filed a claim with Mulberry to repair it.

Common gaming console problems

Tech issues can arise for all kinds of reasons—manufacturing errors, mechanical malfunctions, physical damage, misuse—all contributing to the wearing down of a gaming console. The most common issues that gamers report include:

  1. Freezing
  2. Shutting down
  3. Audio/video problems
  4. Disc drive issues
  5. Internet connection

With these issues in mind, let’s look at some of the most popular gaming brands and their standard warranty offerings.

Nintendo warranty

Nintendo has been a major player in the video game world since 1983 and has a huge hand in the portable gaming market.

With an extended warranty, you can purchase additional coverage for accessories like a Nintendo switch case or dock. That way, you’ll never be without the items you need most to continue using your devices and keeping them in the best working shape possible.

Your Nintendo system is covered by a standard one-year warranty, whereas any accessories and games will only have protection for three months. Depending on how often you play, that might not even be enough time to discover an issue with a controller or other accessory.

PlayStation warranty

The PS5 took the gaming world by storm when consoles flew off shelves and consumers all over the globe were willing to pay well above market value to get their hands on the highly-coveted PS5 console.

The PS5 manufacturer's warranty is similar to other brands—your console is protected for up to twelve months, with the PS5 controller warranty only covering three months, which applies to all other accessories too.

Many gamers will purchase an extended PS5 warranty because of the long-term value. Knowing that it can take half a decade or more for a new model to come out, it makes sense to protect your PS5 for as long as you’re going to use it.

Xbox warranty

If you’re an Xbox loyalist, you might be familiar with the old “red ring of death” in which your power display shows four red light segments instead of green, indicating total mechanical failure. These days, you can’t afford to risk that happening, especially if there are new games coming out and you have a timeline to stick to.

The standard manufacturer’s warranty will cover any mechanical defects for up to one year from the purchase date. If you fall within this period, repairs are free. However, remember that on average, most Xbox users have their consoles for 7-9 years. Considering the sky-high price tag of the new Xbox Series X, an extended warranty is a logical choice.

If your Xbox controller suddenly stops working, it can be frustrating, but it might be easier to deal with than you think. The basic Xbox controller warranty will cover you for up to one year.

Protect your gaming consoles with an extended warranty

If you plan to have your gaming console for more than a year, you'll probably want to consider an extended warranty beyond the standard manufacturer's warranty. With an extended warranty like MulberryCare, you can protect your gaming consoles and accessories for as long as you choose. Mulberry extended warranties for electronics include accidental damage, so you'll be covered for nearly anything your kid can (literally) throw at it. Install the Mulberry extension and get alerts when the gaming consoles you're shopping for are eligible for MulberryCare.


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Kim Miller

About the author

Kim Miller is the Head of Consumer Marketing at Mulberry. She is passionate about building products and brands that make consumers happy, save them money and make their lives easier. Have an innovative idea for Mulberry you'd like to share? Give her a shout! She'd love to chat about anything from fintech and UX to gardening and antiquing.

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