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What does a Manufacturer’s Warranty cover?

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Whether you're purchasing electronics, furniture, appliances or fitness equipment, it’s important to understand the warranty that comes standard with your product and what coverage it offers. A manufacturer’s warranty is a limited warranty that covers repair and replacement costs due to faulty products, parts or issues that stem from the manufacturing process. It is more important to understand what a manufacturer's warranty does not cover - it excludes nearly all damage outside of production-related errors, and it does not include accidental damage coverage. 

If you're looking to protect your purchases for the longterm and you want coverage that goes beyond the limited manufacturer warranty coverage, you'll want to consider adding an extended warranty like MulberryCare. Check out this article for a detailed comparison of extended warranty coverage vs. manufacturer warranty coverage.

You’ll thank yourself down the road for being informed on your warranty coverage should damage occur. With an extended warranty, you won't be responsible for costly repairs or replacements that probably aren't included in your budget. Today’s economic climate gives all homeowners pause when it comes to making large investments on home improvements. Mitigate the cost of repairs and keep more money in your pocket by understanding the protection you’re entitled to through a manufacturer's warranty.

What type of coverage is included a manufacturer’s warranty?

No matter what kind of item you’re looking to purchase, many products comes with a manufacturer’s warranty—which is essentially a guarantee that if anything goes wrong with your product due to the manufacturing process, the manufacturer will be responsible for any repairs. The catch is that manufacturer warranties offer short-term coverage (usually 90 days to 1 year) with many limitations and exclusions.

Depending on the product in question, the details of the manufacturer warranty coverage will differ. The standard manufacturer’s warranty for a mattress will be different than what you can expect from home appliances, but they can be useful if your issue is related to a product defect or manufacturing error.

Manufacturer warranties traditionally offer up to one year of coverage (often less) and include repair, service, and parts replacement on your product. Depending on your specific product, certain parts of the system might extend beyond the one-year contract limitations.

Appliances are a common product category for this scenario. For example, when it comes to washers/dryers, the drum and/or motor are often covered for longer than a year, as long as the issue doesn’t fall under the list of restrictions. Learn more about the signs to look out for if it may be nearing time to replace your washer or dryer.

What a manufacturer’s warranty does NOT cover

As mentioned, you’ll be covered for any basic mechanical problems within the first year, but that there are many common issues that aren’t covered under your typical manufacturer’s warranty.

Cosmetic issues: despite being unsightly, any scratches, dents, cracks, etc. are not covered under your basic warranty.

Installation error: problems stemming from an installation error are not within the scope of the manufacturer’s responsibility and as a result will not be covered.

Mechanical issues beyond one year: Unless otherwise specified, it’s safe to assume that you won’t be covered for any damage or malfunction after you pass the one-year mark.

Why you need an extended warranty on top of the manufacturer’s warranty

Do you really need to purchase an extended warranty if you have coverage from the manufacturer? Since the average term length of a manufacturer’s warranty usually maxes out at one year, it’s important to have extended warranty coverage if you plan to maximize the lifespan and value of your products. Just because something isn’t new anymore doesn’t mean you should accept subpar functionality. Extended warranties are built to ensure your product is covered as it ages, since you’re more likely to need repairs after a few years.

Luckily, there are quality extended warranty programs that are very affordable, like MulberryCare. One of the most convenient ways to identify coverage for your specific product is with the Mulberry browser extension.

While browsing for new items to purchase, you'll get alerts when products you're shopping for are eligible for MulberryCare product protection. The best part? You aren’t limited to electronics or appliances—you can live (and entertain) stress-free knowing that everything from your sectional to your glassware is covered in the event of damage during a party!

Extended warranties allow you to worry less about the small stuff and enjoy the things that truly matter. Next time you’re wondering whether or not you need some added protection on your investment, check out the warranty options Mulberry has to offer!


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Kim Miller

About the author

Kim Miller is the Head of Consumer Marketing at Mulberry. She is passionate about building products and brands that make consumers happy, save them money and make their lives easier. Have an innovative idea for Mulberry you'd like to share? Give her a shout! She'd love to chat about anything from fintech and UX to gardening and antiquing.

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