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Mulberry Retailer Resource Library

Best practices, news, and more on the world of ecommerce product protection

How Extended Warranties Create Happy Customers

As an ecommerce retailer, you strive to provide the best customer experience. After all, positive customer experiences is what drives loyalty and retu...

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Consumer Behavior: Why It’s Important for Retailers to Think Like Customers

Consumer Behavior: Why It’s Important for Retailers to Think Like Customers

Customer psychology unlocks the secrets to understanding and adapting to ...
How to Take a Customer-First Approach with Product Add-On Recommendations

How to Take a Customer-First Approach with Product Add-On Recommendations

A product add-on strategy can be a big win for retailers looking to boost ...
Revenge Spending: How to Position Your Brand for Post-Pandemic Shopping

Revenge Spending: How to Position Your Brand for Post-Pandemic Shopping

It’s official: people are ready to make plans and start shopping again. ...
How Warranties Really Affect Customers’ Brand Trust

How Warranties Really Affect Customers’ Brand Trust

Ecommerce is the king of convenience for shoppers. But it does come with ...
6 Ecommerce Statistics to Know to Create a Better Customer Experience

6 Ecommerce Statistics to Know to Create a Better Customer Experience

Ecommerce customers have high expectations when they shop online. With no ...
Why Warranties Are Important to Ecommerce Customers

Why Warranties Are Important to Ecommerce Customers

When consumers shop online, particularly for expensive products, they need ...
Building a Warranty Claims Experience Your Customers Will Love

Building a Warranty Claims Experience Your Customers Will Love

Filing claims on product protection plans has historically been ...
How Ecommerce Leaders like Costco and Wayfair Build Long-Term Relationships with their Customers

How Ecommerce Leaders like Costco and Wayfair Build Long-Term Relationships with their Customers

Building relationships with ecommerce shoppers has never been more ...
3 Ways to Improve Your Online Customer Journey Today

3 Ways to Improve Your Online Customer Journey Today

Once customers become aware of your product or brand, the eCommerce ...

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