The new way ecommerce brands offer product protection
How Ecommerce Leaders like Costco and Wayfair Build Long-Term Relationships with their Customers

How Ecommerce Leaders like Costco and Wayfair Build Long-Term Relationships with their Customers

Building relationships with ecommerce shoppers has never been more difficult. Accelerated by...

5 Ways Ecommerce Retailers Can Compete and Win in the Amazon Era
B2B,warranties,customer experience

5 Ways Ecommerce Retailers Can Compete and Win in the Amazon Era

“The everything store”, Amazon, has reached new levels for what was already the third largest...

5 Misconceptions About Extended Warranties
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5 Misconceptions About Extended Warranties

Extended warranty programs have gotten a bad reputation. Despite many changes in the industry,...

Extended Protection Plan vs. Manufacturer Warranty: What's the Difference?
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Extended Protection Plan vs. Manufacturer Warranty: What's the Difference?

Product protection plans, manufacturer warranties, extended service contracts, limited...

3 Ways to Improve Your Online Customer Journey Today
B2B,warranties,customer experience

3 Ways to Improve Your Online Customer Journey Today

Once customers become aware of your product or brand, the eCommerce customer journey begins. How...

Mastering the 7 Trends Impacting eCommerce Today
B2B,warranties,trends

Mastering the 7 Trends Impacting eCommerce Today

The landscape of consumer retail behavior is changing by the minute, with massive implications...

Introducing the Mulberry Cares Program
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Introducing the Mulberry Cares Program

We launched Mulberry two years ago to help retailers increase revenue and delight customers by...

How to succeed as a retailer in 2020
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How to succeed as a retailer in 2020

2019 was a good year for retailers: NRF predicts that retail sales will reach $3.8 trillion this...

3 Last Minute Retail Tips To Win Christmas
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3 Last Minute Retail Tips To Win Christmas

On the other side of Black Friday and Cyber Monday, it’s extremely tempting as a retailer to...

Improve Customer Support With Extended Warranties
B2B,warranties,customer experience

Improve Customer Support With Extended Warranties

When customers need extra support for products that require repair or replacement, the right...