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Best Buy Geek Squad vs. Best Buy Totaltech: Which is better?

Woman sitting at a table with various electronic devices in front of her

Best Buy has always been a go-to destination for consumers looking for home appliances and electronics of all kinds. It’s not just a shopping destination, though, it’s also a resource center, thanks to Best Buy Geek Squad protection.

When it comes to protecting your big appliance and electronics purchases, you might be overwhelmed with all the options you have. However, each one has its pros and cons, and it all comes down to what’s most important to you.

If you're looking for comprehensive product protection that can provide everything you need, subscribe to Mulberry Unlimited. You'll get coverage for all your Best Buy purchases under the same product protection plan for just $9.99 a month, complete with unlimited claims and coverage for the ultimate peace of mind.

Cover all of your electronic devices under one plan

What is Geek Squad?

If you’re looking for a Best Buy protection plan that provides a range of services, Geek Squad is the way to go. This type of protection is ideal when your standard Best Buy TV warranty runs out, which is usually limited to one year, although different brands sometimes offer longer term plans.

Services from Best Buy Geek Squad protection include:

  • Geek Squad TV mounting and other in-home consultations and services.
  • Remote support wherever you are.
  • Spyware and virus removal.

Benefits of Geek Squad protection

  • Convenience. Chat with a qualified professional over the phone from your couch or arrange for an in-home consultation whenever it’s convenient for you.
  • Peace of mind. Never worry about troubleshooting annoying tech issues alone.
  • Productivity. If you run a small business, your employees will always have access to one-on-one support, so you don’t need to play IT technician when there are business deals to make.

What is Totaltech?

In addition to the Geek Squad program, Best Buy also offers a Totaltech membership, which is beneficial for those with multiple products that need to be covered. From setting up your home networks to personalized advice on specific products, Totaltech experts are always there when you need them.

What you get with a Totaltech membership:

  • Up to 24 months of product protection (with an active membership).
  • Free Geek Squad tech support 24/7.
  • VIP phone and chat access.
  • Exclusive member-only pricing.
  • Extended return and exchange window on most items (60 days).
  • Access to difficult-to-find merchandise during special events.

One major benefit of this program is that you can get support for any device, even if it’s not from Best Buy. Of course, if you need in-home services from Geek Squad, an additional fee applies. It’s also important to note that these aren’t two competing warranty programs, but Totaltech is sort of an umbrella program that includes Geek Squad.


At the end of the day, there’s no denying that Best Buy's Geek Squad and Totaltech programs are great resources for both businesses and tech-loving individuals. Everyone has their own individual set of needs when it comes to electronics and other gadgets, so just make sure you consider your options before deciding.

One of the easiest ways to ensure you're getting the best product protection on the market is to subscribe to Mulberry Unlimited. For just $9.99 a month, you'll have access to unlimited coverage and claims, as well as protection for all your Best Buy products under the same protection plan.

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About the author

Mulberry is on a mission to help consumers protect the things they buy while saving on everyday financial products. The Mulberry browser extension allows consumers to get free 1-year product protection plans wherever they shop online, plus savings on extended coverage and other financial products.

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