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What to do if your iPhone screen is cracked or broken

You probably know that feeling of dread when your iPhone hits the pavement screen-side down, and you reach down to pick it up, only to find that the screen is completely shattered. Unfortunately, iPhones are expensive devices, and they’re also pretty easy to break. Most of us rely on our iPhones for everything from navigating to a friend’s house to staying on top of our emails, answering phone calls, and much more, which means that fixing our screen when it’s damaged is a non-negotiable.

While it’s important to know what to do for your iPhone when the screen is shattered, it’s even more important to make sure you’re prepared with product protection. iPhones are expensive, and there’s nothing worse than having to pour money into repairing or replacing your device when an accident happens. A Mulberry Unlimited subscription can ensure all your Apple products and accessories are covered under the same product protection plan, taking stress of your plate if your iPhone screen becomes cracked or damaged.

Apple lover? Protect what you love under one plan with the Mulberry Unlimited subscription. Only $9.99/month.

Check AppleCare

First, be sure to check AppleCare to see what coverage you qualify for. Apple offers one year of free AppleCare for iPhones, but it’s important to note that accidental coverage is not included. However, if you have AppleCare+ (the paid extended warranty version of AppleCare), you can repair your screen for a highly discounted rate ($29 per incident).

While AppleCare+ does cover some types of accidental damage, Apple reserves the right to exclude some incidents, so be sure to check AppleCare to see what you qualify for. If you don’t have AppleCare+, you’ll instead want to consider one of the other options below.

Try a screen repair kit

If you don’t have AppleCare+, but don’t want to spend a lot of money replacing your iPhone screen at the Apple store, try a screen repair kit. Depending on the model of iPhone you have, replacing your screen at an Apple store without AppleCare+ may cost anywhere from $129 to $379. However, most screen repair kits generally cost a fraction of that price, with options available on Amazon for the iPhone 11 at just only $42.99 for the entire kit.

If you choose to try a screen repair kit, it’s important to keep in mind that there is some risk involved. In some cases, attempting to fix the screen yourself may result in even more damage if you don’t know what you’re doing. For this reason, it’s important to weigh the risk against the cost of hiring a professional to do the job.

Visit uBreakiFix

If you’re hoping to get your iPhone screen fixed without spending a lot of money, visiting a uBreakiFix store is another option that might be worth a try. uBreakiFix stores are staffed by professionals who have plenty of experience fixing screens and handling other repairs.  uBreakiFix prices are typically much lower than Apple’s, so it’s worth checking out if you’re interested.

While there is less risk involved using uBreakiFix than trying to repair your screen yourself, keep in mind that uBreakiFix may still not provide the same results that an Apple professional could.

Replace the screen protector

Finally, don’t forget to replace your iPhone screen protector to prevent the damage from happening again. Avoid plastic screen protectors, as these will not provide as much protection. Instead, opt for a tempered glass screen protector. Although they're made of glass, tempered screen protectors are very inexpensive. For example, you can purchase a two-pack of iPhone 11 screen protectors on Amazon for only $6.99.

Final thoughts

Although it’s frustrating when your iPhone screen breaks, don’t worry–there are plenty of ways not only to get it fixed, but to prevent it from happening again in the future. Be sure to follow the tips in this article to get your iPhone screen back to tip top shape in no time.

And lastly, don’t forget to think about product protection for your iPhone. Purchasing a product protection plan is one of the best ways to ensure that you get the most out of your money. You can get thorough coverage for a low price, and in the event of an accident, the claims process is quick, easy, and hassle-free. For more information about warranty options for your iPhone and other products, subscribe to Mulberry Unlimited, where you can get coverage for everything.

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Kim Miller

About the author

Kim Miller is the Head of Consumer Marketing at Mulberry. She is passionate about building products and brands that make consumers happy, save them money and make their lives easier. Have an innovative idea for Mulberry you'd like to share? Give her a shout! She'd love to chat about anything from fintech and UX to gardening and antiquing.

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