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Everything you need to know about Best Buy protection plans

person shopping on Best Buy website

If you’re shopping for something at Best Buy, you've probably seen various options for warranty coverage. While all products come with a standard manufacturer’s warranty, there are many damages that aren’t covered under a basic policy. This is why you'll want to add an extended warranty, especially when it comes to electronics

Best Buy also offers protection plans, but before you commit to purchasing a Best Buy protection plan you'll want to be aware of all your options. For example, when you subscribe to Mulberry Unlimited, you can get coverage for all your Best Buy purchases and more under the same product protection plan. You'll have more coverage than you would with a Best Buy warranty, for a wider array of products.

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What does a Best Buy warranty cover?

When you purchase new items from Best Buy, you have a few different Geek Squad protection plan options, as well as the option to purchase their Totaltech membership which includes 24 months of protection for multiple devices.

Both Geek Squad protection plans and the Totaltech membership have options to purchase coverage for additional repairs that the manufacturer's warranty doesn’t cover. The Totaltech membership is pricy at $199/month, but it does include coverage for multiple devices and additional tech support.

Best Buy warranty policy

You can choose Best Buy warranty coverage from 1-3 years depending on the plan you choose, and you can only submit up to two claims every 12 months, from the time of purchase. In addition to being limited to two claims, you'll also have to pay a service fee when you file the claim which fluctuates depending on the item being repaired.

With Mulberry Unlimited, you'll never pay a deductible or service fee and you can file an unlimited number of claims.

Best Buy protection plan service fees

Here is an overview of the Best Buy service fees, which are determined by the purchase price of your device.

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Best Buy TV warranty

From transportation and installation to maintenance and unexpected repairs, there’s always a chance something might go wrong with your TV. If your television is larger than 42”, you can sit back and relax, because you can choose a Best Buy TV warranty that includes house calls for Geek Squad TV mounting, uninstallation, or reinstallation. It won't be cheap though, so you may seriously want to consider if the warranty price is worth it.

That said, you're probably capable of hanging or moving your own TV, in which case you should opt for Mulberry Unlimited at a fraction of the cost.

Best Buy appliance warranty

If any of your major appliances need repairs, you can purchase a Best Buy protection plan where Best Buy will send someone out to your home, even if the issue is due to normal wear and tear. Just keep in mind that accidental damage doesn’t qualify. They’ll cover up to $300 for spoiled food per covered incident (Mulberry Unlimited will reimburse you up to $500).

The benefits are different depending on the specific appliance. For example, if you damage your vacuum while handling it, they’ll fix it for you and even replace the battery if it isn’t holding a charge.

Best Buy phone warranty

If you purchase a cell phone from Best Buy with their protection plan, you can expect the following coverage:

The main drawback with cell phone protection from Best Buy is that Apple iPhones don’t qualify. So, keep that in mind the next time you’re shopping around for a new device and be sure to subscribe to Mulberry Unlimited. Even if you purchase your Apple device through the Best Buy website, you can add Mulberry Unlimited to any purchase.

Best Buy open box warranty

Best Buy's open box items have been returned to Best Buy within the given return window and are then sold at a discounted price. Although there isn't a specific Best Buy open box warranty on these items, you're often still entitled to the manufacturer's warranty on these items.

Is a Best Buy protection plan worth it?

When it comes to evaluating your coverage options, you need to identify where you can get the most value for the life of your product. While Best Buy protection plans have some benefits, especially if you're interested in tech support, they're expensive and limited to less than 2-3 years.

When you subscribe to Mulberry Unlimited, you can protect almost any product you purchase online, including those items you purchase at Best Buy. You won’t even need to inquire about eligibility because Mulberry does all the work for you while you sit back and browse. The best part? It's just $9.99 a month.

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Kim Miller

About the author

Kim Miller is the Head of Marketing at Mulberry. She is passionate about building products and brands that make consumers happy, save them money and make their lives easier. Have an innovative idea for Mulberry you'd like to share? Give her a shout! She'd love to chat about anything from fintech and UX to gardening and antiquing.

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