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Everything you need to know about the West Elm protection plan

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Looking to add some new furniture to your space? West Elm offers stylish, high-quality furniture that will stand the test of time. However, when it comes to making such an investment, it’s important that your furniture is protected in case an accident happens.

Whenever you're dealing with furniture pieces, wear and tear, accidents, and other events that cause damage are inevitable, so it’s important to make sure you’re prepared with coverage that works for you. While West Elm offers a furniture protection plan, there’s a lot to think about when choosing the right coverage to determine whether or not it’s the best option for you.

For comprehensive product protection that doesn't break the bank, subscribe to Mulberry Unlimited. You'll get coverage for all your furniture items and West Elm purchases under the same product protection plan, for just $9.99 a month. In this article, we’ll take a look at the West Elm furniture warranty, including what it covers, how it works, and more. Here’s everything you need to know about the West Elm protection plan:

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How does the West Elm furniture protection plan work?

West Elm protection plans are offered through Allstate, one of the nation’s leading insurance providers. Let’s take a look at how the process works:

  1. Purchase your plan. The first step is to purchase your West Elm protection plan. It’s important to note that West Elm only allows you to purchase your product protection plan at the same time that you purchase your furniture piece, so there’s no option to purchase the plan later down the road.
  2. Watch for a purchase confirmation. Allstate will send an email confirmation of your purchase within two weeks after your furniture has shipped. Although you don’t have to register your plan, it’s important to keep your receipt. Without it, you won’t be able to file a claim in the future.
  3. File a claim. When you’re ready to file a claim, simply visit Allstate’s website, create an account, and submit a copy of your receipt, along with information about the damage. They will review your Allstate protection plan claim and let you know whether or not it has been approved.

What does a West Elm furniture protection plan cover?

There are two types of West Elm furniture warranties depending on the product you buy, and each offers different coverage. Let’s take a look:

  • Standard protection plan. West Elm’s standard protection plan covers lighting and hardware, and offers basic coverage for hardware issues or manufacturer’s defects and excludes anything related to accidental coverage.
  • Accident protection plan. Furniture, mattress protectors, and rugs are included in West Elm’s accident protection plan, which offers accidental coverage, in addition to the coverage offered by the standard protection plan.

What does a West Elm furniture protection plan not cover?

Although West Elm warranties offer accidental protection for many of their products, it’s important to understand what that means exactly–or what that doesn’t mean. Here are some examples of incidents that are excluded from a West Elm furniture warranty:

  • Theft
  • Loss
  • Weather
  • Neglect and misuse
  • Recurring damage

As you can see, there are plenty of incidents that would be excluded from West Elm’s furniture protection plan. For example, “neglect and misuse” are umbrella terms that could include many incidents that you might not expect. Additionally, circumstances such as weather and recurring damage present possible caveats that could prevent you from receiving the coverage you need.

How long does a West Elm furniture protection plan last?

The length of a West Elm warranty depends on the product you’re insuring. For lighting, rugs, and furniture, the length of the coverage is three years. If you’re insuring a mattress, however, the length of coverage is five years.

Should you get a West Elm furniture protection plan?

As you can see, there’s a lot to think about when deciding whether or not to purchase a West Elm furniture warranty, but there are some clear drawbacks. From having to deal with an insurance agency to navigating the fine print in a lengthy contract, shouldn’t there be a better way to get the product protection you need? That’s where Mulberry Unlimited comes in.

With Mulberry Unlimited, you’ll get furniture protection that’s fast, hassle-free and straightforward. There are no hidden fees or messy contracts, just 24/7 support and smooth, quick resolutions. You’ll also be able to get coverage for your lighting, hardware, and nearly all other online purchases under the same product protection plan, for just $9.99 a month.

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We are on a mission to help consumers protect everything they buy. Mulberry is an innovative product protection platform that enables businesses to seamlessly embed a customized protection program, delivering a unique user benefit for customers.

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