Luggage & Bags PROTECTION

For the bags that go with you.

From the daily commute to a long-awaited trip, your bags go through a lot. Mulberry protection can help with covered damage to eligible luggage and bags.

Explore coverage View my plans

Coverage varies by product and plan.

What can be protected

Products we protect.

A few examples of eligible products. Availability depends on your purchase and plan.

Carry-on suitcases
Large suitcases
Backpacks
Handbags
Sports duffel bags
Travel bags

Coverage examples

When things don’t go to plan.

Here are some of the issues a plan may help with. Check your own coverage for the details.

Broken wheels and handles

A failed wheel or damaged handle may be covered when the issue meets your plan's terms. Check the conditions for the bag and incident.

Zippers and seams

Plans may include a broken zipper or a seam that separates during normal use. Coverage depends on the specific failure and applicable exclusions.

Accidental rips and tears

An eligible plan may cover a tear from a single incident. Damage that builds up over time can be treated differently.

Food and drink stains

A stain from a covered spill may qualify. Not every stain, cleaning issue or cosmetic change to a bag is included.

Product defects

Eligible failures caused by defects in materials or workmanship may be covered beyond the manufacturer’s warranty. Your plan explains which defects qualify and when coverage begins.

Examples are subject to the plan purchased for your bag. Product protection is not travel insurance and does not cover a missing or stolen bag. Do not assume airline handling damage or gradual wear is included.

Good to know

A few common questions.

Is a bag lost by an airline covered?

No. Product protection does not cover a lost or stolen bag. For an airline baggage issue, contact the airline and review any separate travel coverage you have.

Is damage during a trip automatically covered?

No. Where and how the damage happened matters, along with your plan's terms. Airline handling, shipping and transit can have exclusions, so report the circumstances when you contact Mulberry.

Does protection cover normal wear?

Certain functional failures may be covered, but that does not make every scuff, faded area or worn surface eligible. Your plan distinguishes covered damage from excluded wear or cosmetic changes.

What can a luggage warranty cover after the manufacturer’s warranty ends?

A plan may extend protection for eligible defects and functional failures, such as a wheel or zipper that stops working. Accidental damage depends on the plan. Check its start date, covered causes and exclusions before arranging a repair.

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