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How does Asurion warranty coverage stack up?

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Asurion is a product protection provider that offers extended warranty plans for a variety of items. You've probably seen their warranty plan options through various retailers like Amazon and Walmart, alongside MulberryCare product protection. As a leader in the product protection industry, we like to keep tabs on what other insurance providers are offering and help you find the warranty plan that offers the best coverage at the lowest price.

Install the Mulberry extension and you'll find that MulberryCare plans are generally the most cost-effective option you'll find, but we even offer a low-price guarantee. We strive to give you the best value for your money, so if you're able to find a comparable protection plan for a lower price we'll match it.

What does Asurion offer?

This 25-year-old company offers coverage for smartphones, home tech, and major appliances. They also offer standalone phone repair, computer tune-ups, photo/video storage, data protection, and a no-receipts necessary registration policy.

This company has deals with many major retailers and phone providers, ​​so you might encounter Asurion protection  when shopping on Walmart, Amazon, or Verizon.

Asurion plans & coverage

Asurion phone insurance

Asurion offers comprehensive smartphone coverage for everything from cracked screens to theft/loss.

  • Coverage length: monthly
  • Cost of plan: starts at $9.99/month
  • Limits and conditions:
    • Phones must be registered within 30 days of device activation or upgrade
    • Claims are limited to 2 or 3 per 12 month period depending on the provider
    • Accidental damage from handling may not be included
    • Specific requirements and restrictions that vary based on the retailer/model
  • Deductibles and fees: vary, depending on your phone provider/retailer and model

 

Asurion Home+

Asurion offers coverage for mechanical and electrical malfunctions for home tech items. It also includes live tech-support, in-home setups and installations, data protection, and video/photo storage.

  • Coverage length: monthly
  • Cost of plan: starts at $24.99/month
  • Limits and conditions:
    • Asurion Home+ only covers up to $2,000 per approved claim
    • $5,000 maximum coverage per 12 months period
    • Other restrictions apply depending on retailer and covered item
  • Deductibles and fees: service fee up to $99 plus tax for each approved claim

 

Asurion Appliance+

Asurion offers coverage for mechanical and electrical failures for most major appliance brands.

  • Coverage length: monthly
  • Cost of plan: starts at $34.99/month
  • Limits and conditions:
    • Asurion Appliance+ only provides up to $5,000 in coverage per 12 months
    • Only covers appliances less than 20 years old
    • Doesn’t protect against theft/loss
  • Deductibles and fees: service fee of $99(+ tax) for any approved repair, replacement, or reimbursement

The pros and cons of Asurion

Pros of Asurion coverage

  • Live tech help and customer service
  • Same-day repair & next-day replacement through 700+ Asurion Tech Repair & Solutions™ or uBreakiFix® by Asurion locations
  • Unlimited photo and video storage
  • Convenient payment calculator
  • No pre-claim product registration/receipts necessary

Cons of Asurion coverage

  • Devices can only be enrolled within 30 days of activation or upgrade
  • A service fee up to $99(+ tax) will be charged for each approved claim
  • Long list of terms and conditions for plans
  • Additional limitations on products/plans purchased in various states

How does Asurion stack up against the competition?

Asurion vs. AKKO

AKKO does a better job of presenting conditions and limitations upfront, and-unlike Asurion-allows for the addition/registration of products anytime after purchasing.

Asurion vs. Mulberry

While Asurion provides unlimited photo/video storage, Mulberry has exclusive financial offers not provided by Asurion and has a browser extension for your convenience.

Asurion vs. SquareTrade

SquareTrade is more affordable than Asurion but includes a limited number of claims. Asurion offers unlimited claims, in-home setup, and data protection.

Asurion vs. AppleCare

AppleCare costs more than Asurion, and only covers refurbished products that were purchased through Apple. Asurion covers a wider range of product types, and has additional features available.

Before you purchase an extended warranty through a third-party provider, install the Mulberry browser extension to ensure that you’re making the smartest choice based on your needs. Compare extended warranty prices and plan terms while you shop online, and add product protection during checkout to ensure you're covered for the long-term.

 

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Kim Miller

About the author

Kim Miller is the Head of Consumer Marketing at Mulberry. She is passionate about building products and brands that make consumers happy, save them money and make their lives easier. Have an innovative idea for Mulberry you'd like to share? Give her a shout! She'd love to chat about anything from fintech and UX to gardening and antiquing.

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