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How to claim your appliance warranty: A step-by-step guide

Woman signing paperwork for a repairman

If you’ve purchased an appliance with a warranty, and something is going wrong, it’s time to check in to see if you can file a claim and get those benefits. But how do you know if you qualify, and where do you even begin with the claim filling process?

Unfortunately, with a lot of warranties, it can be difficult to know how and where to file claims. Mulberry Unlimited makes it easy. Not only does a Mulberry Unlimited subscription give you product protection coverage on all your online purchases under the same plan, but it also makes the claims filing process easy and hassle-free. Let's take a look at how you can claim your appliance warranty.

Appliance aficionado? Protect unlimited purchases with Mulberry Unlimited. You'll need it.

Steps you should take to file a warranty claim

Here's how to get started when it's time to file a warranty claim for your appliances:

Do your research

Before you jump into the claims process, make sure you locate the terms of your warranty and read through them thoroughly. Also be sure you are clear about the name of the manufacturer, where and when you bought the product, and how you paid for it.

Warranties have specific terms attached to them, so you’ll need to make sure you have a full understanding of what is and isn’t covered. If you have an extended or third-party warranty that covers accidental damage, the terms will be much broader, and the process may also be easier.

Assess your current issue

Once you are ready with all of the information, take stock of the issue you are experiencing. Does it align with the parameters of the warranty? Is your issue covered? If you aren’t sure, it’s worth following through with the next steps to find out directly from the provider.

If your issue is specifically not covered, don’t try to file the claim; it will be rejected and waste your time. Instead, consider other options and make it a point to purchase accidental damage protection for future purchases so you don’t put yourself in the same precarious position again.

Gather all the proof you need

Your warranty plan may outline what proof you will need to show in order to file a claim. But if not, be prepared to have images and documentation to prove that you are having the issue. Usually, you will be asked to provide these pieces of evidence, so it’s best to just have them ready from the beginning so you can get the process moving quickly.

Get in touch

Once you have all the information ready, you can reach out to your provider via their claims portal or customer support. Here, you will have a chance to submit your actual claim and ask for what you need.

For example, Lowe’s appliance warranty claims can be filed through their online portal, where customer support is also available. GE appliance warranty claims are similar, and they have a portal of their own.

Articulate the problem

When you think about how to write a claim, it’s important to remember to articulate the problem clearly, with an explanation of what is going wrong, how it happened, and the warranty you have. This will make it easier for the company to assess what you are entitled to.

Track your claim

Once you submit your claim, track its progress to find out the results of your coverage and repair request. Typically, companies will give you access to a website where you can track your claim, or a confirmation email with ways to follow up. Adhere to all instructions and follow up after the designated time has passed if you have not heard back.

For seamless coverage, get Mulberry product protection

When you make large purchases in the future, be sure to protect your items from accidental damage so you don’t have to wonder if your issue is covered. Subscribe to Mulberry Unlimited to coverage for all your online purchases under the same product protection plan, and never worry about filing a warranty claim again.

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Mulberry is on a mission to help consumers protect the things they buy while saving on everyday financial products. The Mulberry browser extension allows consumers to get free 1-year product protection plans wherever they shop online, plus savings on extended coverage and other financial products.

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