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Understanding the fine print of Home Depot warranties

Home depot storefront

Home improvement is no simple feat. Whether you’re tackling an entire home renovation project or just touching up your guest room, Home Depot is an excellent source for all your needs. However, a lot of this stuff doesn’t come cheap, so it’s important to consider your options when it comes to product protection.

Of course, you can always avoid this by taking advantage of things like Home Depot rental tools, but you can’t lease your major appliances, and you never know when they might malfunction. Whatever your needs are, Home Depot warranties can help protect you from the unexpected.

And when you're looking for that extra bit of protection, be sure to subscribe to Mulberry Unlimited. You'll get coverage for all your Home Depot online purchases under the same product protection plan, for just $9.99 a month. That means things like spills, cracks, breaks, and more are covered, giving you the ultimate peace of mind.

Protect unlimited online purchases for $9.99/month

Home Depot protection plan

Customers have 90 days from their date of purchase to add the Home Depot protection plan to any eligible product. It's available for most Home Depot products, including the following:

All of the above items also come with their own manufacturer’s warranty, which is what you’ll use for any coverage until it runs out, then your Home Depot protection plan coverage kicks in. It’s also good to know that they don’t have any hidden fees or deductibles, so you won’t be liable for any added costs.

Major appliance plans

Plenty of appliances benefit from extended warranties, and for those that are at risk of accidental damage, it’s worth considering taking your product protection one step further. Here are some of the most popular plans:

  • 3-year plans and 5-year plans are available for major appliances like washers, dryers, refrigerators, dishwashers, and more.
  • 2- or 3-day service guarantee (depending on location).
  • Smart appliance customers receive premium tech support.
  • 50% reimbursement for certain preventative maintenance parts.

General merchandise plans

Protection plans for some of Home Depot's general merchandise are as follows:

  • 2-year and 3-year plans available for outdoor equipment, patio, grills, power tools, and more.
  • Customers receive premium tech support for Wi-Fi-enabled and smart home devices.
  • 24/7 online claims available.
  • No hidden fees or deductibles.

Accidental damage protection

You can get accidental damage protection for certain products. For example, Home Depot offers a 2-year furniture accidental damage protection plan for $30, covering items valued between $150-$199.99 There’s also a 3-year small appliance plan that covers items priced between $300-$399.99 for $55.

Fine print to consider

  • Accidental damage, intentional damage, loss, and theft are all NOT covered by the standard Home Depot protection plan.
  • You cannot exceed $500 per plan for major appliances for total preventative maintenance parts cosmetic parts replacements reimbursements.
  • Damage isn't covered if it is not reported within 30 days.

Home Depot return policy

Unless otherwise noted, most unopened merchandise can be returned to Home Depot within 90 days of purchase. You can return open items if you still have the receipt, along with the original packaging. Online order returns are completely acceptable in stores, or you can send it back with a return shipping label provided free of charge.

Home Depot return policy exceptions:

  • Gift cards/store credit.
  • Utility trailers.
  • Floral arrangements and cut flowers.
  • Installation, delivery, and labor services.
  • Product samples (flooring, paint, wallpaper, fabric, etc.).
  • Other custom products.

Protection without parameters

When you subscribe to Mulberry Unlimited, you can get coverage for all your Home Depot online purchases under the same product protection plan. For just $9.99 a month, you can welcome a brand-new peace of mind to your daily life.

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Kim Miller

About the author

Kim Miller is the Head of Marketing at Mulberry. She is passionate about building products and brands that make consumers happy, save them money and make their lives easier. Have an innovative idea for Mulberry you'd like to share? Give her a shout! She'd love to chat about anything from fintech and UX to gardening and antiquing.

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